Terms & Conditions

Effective Date: 01 October 2025

1. Acceptance of Terms

By accessing or using Shifter Online (website or mobile application), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Service Usage

• You must provide accurate pickup and drop details.
• Only legal, non-hazardous items are allowed for delivery.
• Shifter Online reserves the right to refuse any order.

3. Payments

• All charges must be paid in full before or at delivery completion.
• Prices may vary based on distance, weight, and urgency.
• No hidden charges will be applied.

4. Cancellation & Refunds

• Cancellations are subject to our Cancellation & Refund Policy.
• Refunds, if applicable, will be processed to the original payment method.

5. Liability & Responsibility

• Delays caused by traffic, weather, strikes, or unforeseen circumstances are not our responsibility.
• Insurance coverage applies only if the item is declared correctly.
• Shifter Online is not liable for indirect or consequential losses.

6. User Responsibilities

• You are responsible for securing your device and account.
• Misuse, fraud, or abuse of service may result in account suspension.

7. Intellectual Property

All content, branding, logos, and software belong exclusively to Shifter Online. Unauthorized use is strictly prohibited.

8. Termination

We reserve the right to suspend or terminate access to our services at any time without prior notice if these terms are violated.

9. Changes to Terms

These Terms & Conditions may be updated periodically. Continued use of the service implies acceptance of the revised terms.

10. Contact Information

For any questions regarding these Terms & Conditions, contact us at:
Email: support@shifteronline.com